Faq

People keep wondering what mygrapes.in actually does, is this a wholesalers’ platform or how is it possible to order grapes from Nashik or Sangali in Pune?

Here is a list of question you might keep asking us, we are ready to answer all your queries.

No, we are farmers and we cultivate these grapes at our own farm plant at Niphad, Nashik and Sangali. We are not any resellers or agents, we grow our grapevines with utmost care by ourselves.
mygrapes.in is an interactive online grapes store.
Yes, it is for your benefits. Creating an account and logging in as a registered user at mygrapes.in creates an extra ordinary shopping experience together with extra security and interactive features like personalized recommendations and faster check out process.
As we said earlier, grape is a fruit which is not available throughout the year. It has a season only in which we can eat and enjoy fresh grapes. We do not sell stores or preserved fruits so whenever the grape season is over, products will be out of stock, but you can enjoy our Dry Raisins and Sweet Spreads throughout the year, which we are providing 12 months of the year.
The estimated delivery time varies according to delivery location, product availability and distributors’ locations; we try to deliver the product as early as possible, because main aim of mygrapes.in is to provide fresh Nashik Grapes in Pune as fresh as possible
Grape is a delicate farm produce, we try to take care of the product packaging at extreme levels. To maintain tenderness and freshness of the fruit, we use weather-proof plastic Punnet packaging materials while shipping grapes to your location.
There is no return facility for grape produce, grape is a perishable and delicate product so it is not recommended to return your product to any of our distributor because mygrapes.in does not provide any return facility for Grapes.
The products out of stock are not available with us and there is no chance that you can order Out of Stock products from mygrapes.in but you can add product in wish list,once products get available our support team will connect with you.
Yes, we use secure and trusted payment gateway of CCAvenue, so you don’t need to worry about your payment with mygrapes.in
Yes, products marked with Cash on Delivery option are available for COD mode of payment. Further COD option depends on your location and many other constraints.
Yes,The products listed in Organic products menus are checked against ICAR-NRC(Annexure-9) for residue free (Pesticide free) and quality check through Lab by farmers and Exporters.Sample report available under organic products menus.
Yes, we are here to solve all of your queries regarding mygrapes.in activities, please connect with us on contact details at Contact us or call our support team on +91 9119558946.